| Techniques for Mutual Success – University at Buffalo |
| November 13, 2024 | 12:00 Noon – 1:00 PM EST |
Negotiation Mastery: Insights from Our Webinar with Art Fromm
On November 13, 2024, Art Fromm led an engaging and insightful webinar that delved into the core principles of effective negotiation. Participants walked away equipped with skills and strategies to navigate even the most challenging negotiation scenarios.
Understanding Negotiation Styles
Art explored various negotiation styles—from competitive to collaborative—and shared insights on how to adapt approaches to achieve optimal results in different situations.
The Advantages of Interest-Based Negotiation
Attendees discovered the benefits of focusing on shared interests rather than rigid positions, learning how this approach fosters collaboration and long-lasting agreements.
Kickstarting Negotiations Effectively
Art provided actionable advice on how to initiate negotiations with clarity and confidence. From setting the right tone to establishing clear objectives, participants gained tools to start discussions on the right foot.
Techniques to Shape Outcomes
Art revealed practical strategies for influencing outcomes through persuasive communication, rapport building, and leveraging key strengths to drive favorable results.
Creating Win-Win Solutions
Through real-world examples, Art demonstrated how to create mutually beneficial agreements by identifying shared goals, brainstorming creative solutions, and balancing concessions effectively.
Resolving Conflicts and Addressing Roadblocks
Participants learned how to manage conflicts constructively, navigate disagreements, and maintain a productive dialogue to reach resolutions.
When Negotiations Hit a Wall
Art also discussed when and how to involve third parties, such as mediators or arbitrators, and escalate issues when agreements can’t be reached independently.
