Making SEAMless Sales

How Sales & Presales Can Work Together Seamlessly



The biggest takeaway from the book was the focus on the buyer journey, something that no organization I’ve been at previously had really done.
Danielle Shoback
Solution Consultant and Account Executive
I’ve been an account manager for over 20 years and the last 17 years have been in technical sales. I wish I had your book 17 years ago because it would’ve saved me a lot of time and frustration while increasing my closing ratio much quicker.
Candi Gray
National Account Manager
I’m glad someone finally wrote a book about bringing presales and sales together.
Tony Matos
Former Director of Sales Engineering (Retired), Citrix
A rare mix of empathy and practicality!

A must-read for bridging the gap between sales and presales. The Symphony of Sales offers actionable insights and real-world examples for fostering alignment and driving Go-To-Market success. Perfect for sales leaders and presales professionals alike.

T.R.C
Amazon, USA
You really can make sales SEAMless!

Making SEAMless Sales is a transformative guide for aligning sales and presales teams. Art Fromm combines relatable examples, actionable strategies, and clear visuals to simplify complex concepts and deliver real-world results. The book focuses on building strong interdepartmental collaboration—spanning Sales, Presales, Sales Management, and Enablement—to enhance customer experiences and boost performance. By addressing common challenges like siloed departments and miscommunication, Fromm empowers teams to overcome obstacles and achieve greater success. A must-read for sales leaders, presales professionals, and anyone striving for a more effective sales strategy.

Erik B.
Amazon, USA
Your Comprehensive Guide to Aligning Sales and Presales

Making SEAMless Sales is a must-read for B2B sales, presales, and client success professionals. Art delivers a practical guide to aligning teams for efficiency, with actionable strategies to boost win rates, shorten sales cycles, and drive customer satisfaction. A game changer for ensuring technical wins and long-term success!

Paul Pearce
Amazon, USA
“Commit to Consume”

In Making SEAMless Sales, Art Fromm introduces the innovative “commit to consume” concept, urging sales and presales teams to adopt a coordinated approach that helps clients achieve business and technical goals. This isn’t another generic sales or presales methodology book—it’s a practical, detailed guide filled with the nuanced strategies and tools needed for real-world success. Fromm explores the full range of questions—What, When, Where, How, and Why—while aligning traditional sales processes with buyers’ actual journeys. His “Sales Opportunity Snapshot” tool offers actionable insights that go beyond traditional methodologies. A must-read for anyone serious about understanding and supporting the buyer’s process for better results.

Peter Cohan
Amazon, USA
Improve the customer experience

This book nails what sales should focus on: collaboration, customer delight, and repeat business. Art’s methodology, especially the SOS tool, offers invaluable insights to target the right people and build lasting success. Read it—and implement it—for long-term results. Great work, Art!

Owen R.
Amazon, UK
Making SEAMless Sales offers a transformative approach to uniting sales and presales in B2B environments. Art Fromm provides a roadmap for collaboration that not only improves win rates and deal sizes but also strengthens customer satisfaction. With real-world insights and the SEAMless Sales® methodology, the book addresses common misalignments and offers clear solutions for fostering teamwork.
Featuring contributions from industry leaders, it bridges the gap between technical and business goals, ensuring alignment with the buyer’s journey. Professionals in client-facing roles will find it packed with actionable strategies to enhance both individual and team performance. This is an essential guide for anyone striving to create long-term value for their clients.
Damian Cooper-Smith
Amazon, UK

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